Privacy Policy
A LEGAL DISCLAIMER
Effective Date: [22-01-2025]
IONFLOW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.ionflow-com] ("the Site"). Please read this privacy policy carefully. By using the Site, you agree to the terms outlined below.
Information We Collect
We collect both personal and non-personal information to provide and improve our services, always in a manner that is respectful of your privacy and consistent with applicable laws in India.
a. Personal Information
When you voluntarily fill out a contact form on our website, we may collect the following personal information:
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Full name
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Email address
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Phone number
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Company name (if provided)
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City and state
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Any other details you include in your message or inquiry
We collect only the information necessary to respond to your requests or provide relevant services.
b. Usage Data
When you access our Site, we automatically collect certain technical information to help us understand visitor behavior and improve our services. This includes:
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IP address
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Browser type and version
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Operating system
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Device type
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Pages visited and time spent on them
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Referring/exit URLs
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Date and time of access
c. Tracking and Analytics
We use tools like Google Analytics and online advertising platforms (such as Google Ads and Facebook Pixel) to better understand how users interact with our Site and to serve relevant ads. These tools may collect information such as your IP address, browser type, device ID, and browsing behavior.
You can manage or disable tracking through your browser settings or opt-out options provided by these platforms.
How We Use Your Information
We use the information we collect in a lawful and transparent manner, always aiming to serve your interests while protecting your privacy. Specifically, we use your information for the following purposes:
a. To Respond to Inquiries and Service Requests
We use your contact details and any other information you provide to respond to your inquiries, schedule consultations, and provide customer support.
b. To Improve Website Performance and User Experience
Usage and analytics data help us understand how visitors interact with our Site, so we can make improvements, fix issues, and enhance your experience.
c. To Conduct Marketing and Advertising
If you have shown interest in our products or services, we may use your data to deliver targeted advertising through platforms like Google and Facebook. This may include remarketing ads or customized offers based on your browsing activity. You can opt out of such advertising via your browser or through ad settings on these platforms.
d. To Comply with Legal Obligations
We may process and retain your information to meet legal and regulatory requirements under Indian law, including record-keeping, tax obligations, and responding to lawful requests from authorities.